Privacy Policy
Last Updated: 04 February 2026
PrepLap (“PrepLap”, “we”, “our”, or “us”) is an educational and exam-preparation platform operated by EBeta Innovations LLP, registered under the Limited Liability Partnership Act, 2008, India.
This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use our mobile application, website, and related services (collectively, the “Platform”). By accessing or using PrepLap, you agree to this Privacy Policy. If you do not agree, please discontinue use of the Platform.
1. Who We Are
Legal Entity: EBeta Innovations LLP
Product Name: PrepLap
Nature of Service: Educational & exam-preparation platform
Jurisdiction: India
Contact for Privacy Matters:
privacy@preplap.in
2. Information We Collect
We collect only information that is necessary to deliver educational services.
2.1 Information You Provide
- Name
- Email address
- Phone number
- Educational preferences (class, exam type, subjects)
- Login credentials (securely encrypted)
- Support queries or feedback
- Profile details (optional)
2.2 Automatically Collected Information
- Device information (OS, app version)
- App usage data (screens visited, feature usage)
- Log data (IP address, timestamps)
- Performance and crash analytics
2.3 Payment Information
⚠️ Important Clarification
- PrepLap does NOT process payments inside the mobile app
- All subscriptions and payments are handled via our web platform
- Payments are processed securely by Razorpay
- We do not store card details, UPI IDs, or bank information
We may store:
- Subscription status
- Plan name
- Payment reference ID
- Transaction timestamps
3. How We Use Your Information
We use collected information to:
- Provide learning content, mock tests, and scholarship challenges
- Manage subscriptions and access control
- Personalize educational recommendations
- Conduct analytics to improve learning outcomes
- Communicate important updates and notifications
- Detect fraud, abuse, or misuse
- Comply with legal and regulatory obligations
4. Scholarships, Rewards & Contests
PrepLap may conduct:
- Scholarship challenges
- Educational contests
- Performance-based rewards
🔒 Key Safety Clarification
PrepLap does NOT offer real-money gaming.
Rewards are non-withdrawable educational benefits, such as:
- Subscription discounts
- Learning vouchers
- Platform credits
No cash withdrawal or gambling is involved.
7. Data Storage & Security
We implement strong security measures, including:
- Encrypted data storage
- Secure APIs
- Role-based access control
- Regular security audits
While no system is 100% secure, we follow industry-standard safeguards to protect your data.
8. Data Retention
We retain personal data:
- As long as your account is active
- As required for legal or compliance purposes
- For legitimate educational analytics
You may request account deletion at any time.
9. Children’s Privacy
PrepLap is designed for students, including minors.
- Accounts for children must be created with parental/guardian consent
- We do not knowingly collect unnecessary personal data from minors
- Parents may request data access or deletion
10. User Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your account
- Withdraw consent (where applicable)
Requests can be sent to privacy@preplap.in
11. Third-Party Links
Our Platform may contain links to third-party websites. We are not responsible for their privacy practices.
12. Legal Compliance
This Privacy Policy complies with:
- Information Technology Act, 2000 (India)
- IT Rules, 2011
- Applicable data-protection standards
13. Policy Updates
This Privacy Policy may be updated periodically. Continued use of PrepLap after updates constitutes acceptance of the revised version.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be reflected with a revised “Last Updated” date.
Continued use of PrepLap after changes implies acceptance.